Privacy Policy


Privacy Policy

Effective Date: 2026

Comfort Group Solutions, LLC respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through our website, contact forms, quote request forms, phone calls, messages, and related customer communications.

Information We Collect

We may collect information you voluntarily provide, including your name, phone number, email address, service address or general location, HVAC system details, project information, quote request details, and any other information you choose to submit.

We may also collect basic website usage information through our website platform, embedded forms, cookies, analytics tools, or third-party services used to operate the website.

How We Use Information

Comfort Group Solutions, LLC may use your information to respond to quote requests, schedule consultations, communicate with you, review HVAC replacement needs, coordinate customer service, provide estimates, improve our website, and support normal business operations.

Sharing of Information

We may share customer information with trusted service providers and business partners when needed to respond to your request, coordinate HVAC replacement options, provide customer support, process forms, or perform related business functions.

Licensed HVAC contractor work, installation, service, permitting, code-required work, and related contractor obligations are performed through AC United Enterprises, LLC. Customer information may be shared with AC United Enterprises, LLC when necessary to review, coordinate, quote, schedule, or complete HVAC-related services.

We do not sell customer personal information.

Third-Party Services

Our website may use third-party platforms and tools, including website hosting, Zoho Forms, CRM tools, email services, analytics tools, and other business software. These third parties may collect or process information according to their own privacy policies and service terms.

Cookies and Tracking

Our website may use cookies or similar technologies to help the site function, improve user experience, understand website traffic, and support embedded tools. You may be able to limit cookies through your browser settings.

Data Protection

We take reasonable steps to protect the information submitted to us. However, no website, online form, email, or electronic communication system can be guaranteed to be completely secure.

Your Choices

You may contact us to request access, correction, or deletion of personal information you have provided, subject to applicable legal, business, and recordkeeping requirements.

Contact Comfort Group Solutions, LLC

If you have questions about this Privacy Policy or how your information is used, please contact Comfort Group Solutions, LLC through the contact information listed on our website.

Terms of Use

Effective Date: 2026

By using this website, you agree to these Terms of Use. If you do not agree, please do not use this website.

Website Information

The information on this website is provided for general informational and customer inquiry purposes only. Website content does not create a service agreement, contractor agreement, warranty, guarantee, financing approval, installation agreement, or promise of specific results.

Business Role

Comfort Group Solutions, LLC provides HVAC replacement consultation, quote support, customer coordination, and related comfort solution guidance.

Licensed HVAC contractor work, installation, service, diagnostics, permitting, code-required work, and warranty-related contractor obligations are performed through AC United Enterprises, LLC.

Quotes and Estimates

All estimates, pricing, financing options, equipment availability, project scope, installation details, scheduling, and warranty terms are subject to approval, site conditions, partner contractor acceptance, and written agreement.

No Guarantee

Comfort Group Solutions, LLC does not guarantee specific savings, approval of financing, equipment availability, installation timelines, system performance, utility savings, rebate eligibility, or project outcomes unless expressly stated in a written agreement.

Third-Party Services

This website may include forms, links, tools, or services provided by third parties. Comfort Group Solutions, LLC is not responsible for third-party websites, software, financing decisions, manufacturer availability, contractor decisions, permitting decisions, delays, errors, omissions, or services outside its direct control.

Limitation of Responsibility

To the fullest extent permitted by law, Comfort Group Solutions, LLC is not responsible for damages, losses, delays, property conditions, third-party work, installation outcomes, financing denials, manufacturer issues, code requirements, permitting decisions, or any outcome not expressly agreed to in writing.

Website Content

All website content, images, graphics, branding, written materials, and design elements are owned by or licensed to Comfort Group Solutions, LLC and may not be copied, reproduced, reused, or distributed without written permission.

Updates

Comfort Group Solutions, LLC may update these Terms of Use at any time. Continued use of the website means you accept the updated terms.

Contact

If you have questions about these Terms of Use, please contact Comfort Group Solutions, LLC through the contact information listed on our website.

Cookie Notice

Effective Date: 2026

This website may use cookies and similar technologies to help the website function, improve user experience, support embedded forms, understand website traffic, and operate third-party tools used by Comfort Group Solutions, LLC.

Cookies may be used by our website platform, form provider, analytics tools, embedded content, or other third-party services connected to the website.

You can control or disable cookies through your browser settings. Some website features, forms, or embedded tools may not work properly if cookies are disabled.

By continuing to use this website, you acknowledge that cookies and similar technologies may be used as described in this Cookie Notice.